Have solar and still confused by your electric bill?
You're not alone. Most solar homeowners were never shown how to read their bill, and installers rarely explain rate plans, export credits or fixed fees.
How do I read my bill? Why is it still so high? What can I actually do to lower it? A free SHINE Energy Review answers all three, with no sales pitch.
Pick the situation that sounds most like you below, and we'll take it from there.
Which one sounds like you? Click your situation.
Bill still high after solar?
Installer gone or not calling back?
Can't make sense of your bill?
If your bill never dropped the way you were promised, something is off: your rate plan, when you use power, or your system itself. We'll find out which one.
Can't make sense of your bill?
Installer gone or not calling back?
Can't make sense of your bill?
We'll walk you through every line: your rate plan, service charge, export credit and what you're really paying for. Upload your bill below and a Solar Energy Educator will reach out.
Installer gone or not calling back?
Installer gone or not calling back?
Installer gone or not calling back?
You're a solar orphan, and you're exactly who SHINE was built for. Independent support for any system, from any installer, no matter how old it is.
Want to lower your costs even more?
Want to lower your costs even more?
Installer gone or not calling back?
Battery storage, a better rate plan, smarter timing or efficiency upgrades: we'll show you real options, using your real numbers, with zero pressure.
Production dropping off?
Want to lower your costs even more?
Bought a home with solar?
Lower production can mean dust, shading, a failed panel or an inverter problem. We compare your system's output against your bills to pinpoint what changed.
Bought a home with solar?
Want to lower your costs even more?
Bought a home with solar?
New to solar? We'll explain how your system, your monitoring app and your utility bill work together, plus what to watch for so you get the savings that came with the house.
How do I read my solar electric bill?
Every Arizona solar bill (SRP, APS or TEP) hides the same three money-makers and money-losers. Here's what to look for first. Want us to decode yours line by line? It's free.
1. Your rate plan
Printed right under your name. The wrong plan can quietly erase your solar savings every single month.
2. Your fixed service charge
Solar plans often carry a higher monthly fee that you pay no matter how much power your panels make.
3. Your export credit
What the utility pays for extra power you send back. It's often just pennies, so when you use power matters.